Home Editor's Pick Top 10 Student Questions from Our November Facebook Live Session

Top 10 Student Questions from Our November Facebook Live Session

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Learn more about degree programs at American Public University.

By Sarah Blake
Academic Advisor, School of Health Sciences at APUS

How do I get in touch with my advisor? This is one of the top questions that our students ask our academic advisors.

On November 8, the Advising Department held a Facebook Live video session to answer that question and other frequently asked questions from students. Along with my fellow academic advisor Brandon Patton and Advising Team Manager Joshua Braaten, we answered the top 10 questions we receive most frequently.

The live video was a great success. In case you missed watching the Facebook video, here are the top 10 questions and their answers.

1. How do I change my degree?

In your ecampus, submit the Degree Change Form located under the “UNIVERSITY FORMS” text, which is located under the “ACADEMIC PLAN & FORMS” drop-down menu. There are eligibility requirements for a degree change, such as completing six semester hours of coursework and having a 2.0 GPA. There may also be some funding limitations.

2. How do I get my transfer credit evaluated?

The Transfer Credit Evaluation (TCE) application is available through the “ACADEMIC PLAN & FORMS” drop-down menu, under the TRANSFER CREDIT menu on the left. After all documents are received, the TCE will begin. The process takes approximately two weeks to complete.

3. How do I register for courses?

Click the “REGISTER NOW” button (blue box) at the top of your ecampus or select the “ACADEMIC PLAN & FORMS” drop-down menu. Then, click on “Academic Plan” under the “COURSES & REGISTRATION” column. COLL100 should be the first course for which you register.

4. How do I register for courses that are not on my academic plan?

If you need to register for courses that are not on your academic plan, it’s best to contact an advisor to discuss the options available for taking an extra course. If a course is listed as “no longer offered,” there are approved substitute courses to take. Contact your advisor for the information on the substitute course.

5. Who is my advisor and how do I contact that person?

Each program is listed under a specific school and every school has a team of academic advisors. Your advising team can be reached by phone, by email or via online chat. Click the “REGISTER NOW” button (blue box) at the top of your ecampus.

At the top of your academic plan, there are four options on how to reach your advisor: Schedule an Appointment, Chat with an Advisor, Call your Advisor and E-mail your Advisor. Click on the “Schedule an Appointment” link and schedule an advising session if you want to set up a specific date and time to speak with your academic advisor.

6. When should I apply for graduation?

We recommend that you apply for graduation at least six months prior to your graduation to allow time for the graduation audit to begin. There is a $100 nonrefundable fee for the application. The Graduation Application is located through the “STUDENT SERVICES” drop-down menu along the top of your ecampus (click on “Apply for Graduation” under the “GRADUATION” menu on the right).

7. What is my program deadline?

Every program is given a specific time frame for completion. You are expected to complete your program within the allotted time frame.

If you are within one year of your program deadline, you will be blocked from registering for a course and will need to get approval from the Academic Advising department to register for classes. You will need to contact your advisor to discuss the next step.

8. How do I apply for readmission?

You will be disenrolled from the university if you haven’t taken a course in 12 months. To be readmitted, submit the “Readmission Application,” which is available through the “ACADEMIC PLAN & FORMS” drop-down menu along the top of your ecampus (click on “All Forms” under the “UNIVERSITY FORMS” menu). If you have completed more than half of your program, contact your advisor for further assistance.

9. What should I do if I’m taking a break from my program?

Submit the “Program Hold Request” form, which is available through the “ACADEMIC PLAN & FORMS” drop-down menu along the top edge of your ecampus (under the “UNIVERSITY FORMS” menu). You should submit this form to prevent disenrollment.

10. Who can I contact about an issue I have in my classroom?

Contact your instructor to try to resolve the issue first. If the issue isn’t getting resolved with the assistance of the instructor, use the Help Button in your classroom and make a request about the situation.

Additionally, ask our Academic Appeals department for our help in resolving the issue. Talk to your advisor to discuss the issue and see which steps are best for the situation.

Learn more about degree programs at American Public University.

About the Author

Sarah Blake has been an academic advisor for the school of Health Sciences for a year and a half. She has a bachelor’s of science in health sciences. Sarah enjoys working with students and providing them with the resources they need to complete their degree through American Public University System.

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